This website is owned and operated by Paw and Partners Limited. You, the consumer recognises that by accessing and using this website you agree to the following terms and conditions. Please read through the terms & conditions carefully. If you do not accept these terms & conditions, please refrain from using the Paw and Partners website.
Paw and Partners reserve the right to modify these terms & conditions at any time. By continuing to use the Paw and Partners website, you concur to be bound by the amended terms of use. You should check from time to time to see if these conditions have changed.
General Disclaimer
When viewing the pages of this website, you, the consumer acknowledges that you have read and accepted the following disclaimer.
Paw and Partners Limited online service offers general information about Paw and Partners and Hunter products and services we/they offer. All information contained on this site has been prepared solely for the purpose of providing information about Paw and Partners Limited and Hunter products/services. Paw and Partners Limited reserves the right to change, erase, or move any of the material on this website at any time without notice.
In addition to this, Paw and Partners do not accept any responsibility arising in any way for errors in, or omissions from, the information on this site. Paw and Partners can not guarantee that the web site will always operate seamlessly or be error-free. Paw and Partners do not accept any liability for the use of or the inability to use this site, or for any deprivation or damage which may directly or indirectly result from any opinion, information, advice, representation or omission contained on this site.
Consumer Protection and Other Legislation
Where the provisions of the Fair Trading Act 1986 and the Consumer Guarantees Act 1993 or any mandatory legislation in your legal power that cannot legally be excluded applies, these terms will be read subject to the application of that legislation. In the instance of any conflict, the provisions of that legislation will apply.
Prices & Payment
All prices on www.pawandpartners.co.nz are displayed in New Zealand dollars and include GST - 15% (the current rate).
All available payment methods will be presented at the checkout. All products remain Paw and Partners until payment has been received in full from the consumer. All prices are correct on the Paw and Partners website. However, from time to time Paw and Partners Limited will alter the prices. Where a change has been made to our prices, you will pay the price you accepted at the time of purchase.
Shipping
All shipping rates, delivery timelines, and other details are shown under Shipping. When you have completed your purchase, you will receive an email notification when your order has been dispatched with a tracking number. If you don't receive an email notification or if your order doesn't arrive, please contact us with your name and order number in the email title.
If you have not received your order because Paw and Partners have incorrectly addressed the order than Paw and Partners will be liable for the re-delivery, replacement or refunding of the product. If you, the consumer have supplied the incorrect address, then Paw and Partners will not take responsibility for resending the product or correcting the delivery address, all responsibility will be on the customer. All items sent from Paw and Partners are tracked and traced.
Product Disclosure
Please note, that by purchasing a leather product you understand the following:
- Unlike industrial products that offer standardised quality, leather is a natural product and therefore always bears signs of individual charm.
- Leather is unique - its structure and coloration are affected by environmental influences such as light (with everyday use, a patina develops overtime on leather products, which makes each piece a special, personal favorite for you & your pet).
- Leather collars, harnesses, and leashes are generally more sensitive to water than a synthetic fibre product. Therefore, constant or regular contact with water is not recommended as some colour may rub off or there may appear to be excessive deterioration which can make the item look worn.
- The quality of HUNTER leather articles will only be maintained if the product is treated correctly.
Promotional Offers
From time to time, Paw and Partners will hold special offers or promotions on the Paw and Partners website. Please note, each promotion will have its own terms & conditions, and the promotion will only be valid during the "promotional period". Paw and Partners reserve the right to remove a promotional offer at any time without notice.
Communications
For further information in regards to communications, read Paw and Partner's privacy policy.
If you follow Paw and Partners Limited on social media channels, such as Facebook or Instagram you agree to receive information and marketing promotions from Paw and Partners Limited. Please note, your personal details will not be made available to third parties, as mentioned in our privacy policy.
Copyright & Trademarks
You, the consumer agrees that all content you access, view, or download from www.pawandpartners.co.nz remains the property of Paw and Partners Limited and Hunter International as defined by New Zealand and International Intellectual Property Laws, including but not limited to Copyright and Trademark Laws. You concur not to modify or alter such content in any way, or make it available to any third parties. Copyright, trademark, or other intellectual property right infringement may result in civil and/or criminal penalties.
Privacy Policy
Please refer to Paw and Partner's privacy policy.
Linked Sites
Please refer to Paw and Partner's privacy policy.
Site Access
Paw and Partners Limited grants the customer permission to access, download, and view information from www.pawandpartners.co.nz, for your personal use solely. You cannot use this data for commercial use. You, the consumer agrees not to use any device, method, or software to interfere with the performance of this site. Such devices, methods, and software include, but are not limited to data mining, robots, and extraction tools.
Order Cancellation
Paw and Partners Limited reserves the right to cancel your order at any time for any reason (even after an order confirmation) including, but not limited to; fraudulent or misuse of a promotional marketing activity or where an error has occurred i.e. Pricing. If Paw and Partners Limited cancels your order or purchase agreement, we do not accept any liability for any resulting damages or costs caused by you. Paw and Partners Limited will, however, refund you the purchase price to you when the product has already been paid for. This clause does not affect your rights under the Consumer Guarantees Act, 1993.
Refunds, Exchanges & Faulty Goods
Click here, for further information on Refunds, Exchanges & Faulty Goods.
Limitation of Liability
Paw and Partners Limited shall not be liable to the customer or any third parties for any direct, indirect, special, or consequential or punitive damages as a result of your access to or inability to access the Paw and Partners website. This includes viruses alleged to have been obtained from this website, your use of or reliance on this website or any information or materials available on this website. Regardless of the type of claim or the cause of action, Paw and Partners Limited are not liable. By the use of this website, you agree that you are using the website at your own risk.
Website Security
Paw and Partners Limited use appropriate procedures to ensure this website and any transactions conducted on it, are secure. Please note: Paw and Partners Limited do not handle or store full credit card details. These are captured directly by our payment provider who will only deal with your personal information per the Privacy Act and our Privacy Policy.
Paw and Partners recognise that the security of information and payments transmitted via the internet can never be entirely secure or error-free. If an issue arises, that cannot be resolved via Paw and Partners Limited payment provider, Paw and Partners will not be liable for any damages occurred i.e. Delay, failure, and manipulation of electronic communications by third parties e.g. Hacking or transmission of viruses.
If you have any further questions relating to our Terms & Conditions, please email us.