Paw & Partners are committed to protecting the privacy of your personal information - we just like you, value our privacy.
Your Privacy
Paw & Partners commitment to your privacy:
We respect your right to privacy and your right to update or correct any personal information we hold about you. Paw & Partners are dedicated to protecting your privacy when you visit www.pawandpartners.co.nz or contact us in any way.
Paw & Partners will only use your personal information per the Privacy Act 1993, New Zealand.
If you have any questions in regards to Paw & Partners Privacy Policy, please email us at [email protected].
Your Personal Information
What information do Paw & Partners collect?
Paw & Partners will only collect your personal information when you access any of our services (including registering with any of our marketing programs, establishing a Paw & Partners account, purchasing products from our website, providing feedback via email, phone or social media, contacting us with a product or sales enquiry or signing up to our newsletter). You will need to provide us with some or all of the following information:
- Full name
- Email address
- Contact telephone and/or mobile number
- Your residential, business or postal address
- Credit Card details
- Testimonials or opinions
- Details of the products or services you have purchased or enquired about
- The information provided to NZ post, such as special delivery requirements
Collectively, this is known as your "personal information."
Please note: We do not handle or store full credit card details. These are captured directly by our payment provider who will only deal with your personal information per the Privacy Act and this Privacy Policy.
If you haven't correctly provided your information to us, we may not be able to deliver goods and services to you properly. If this is the case, we reserve the right to refund your money back and cancel your order; if you supply us with the incorrect information.
Using your Personal Information
Paw & Partners collects and uses your personal information to:
- Provide you with the products and services you sign up for.
- Tell you about our new products, services, and promotions: for example, if you have opted into email marketing communications, we may email you to let you know about new products you may be interested in.
- Answer your enquiries and deliver customer service to you.
- Maintain and improve customer services.
Cookies
Paw & Partners use cookies to provide you with a greater website experience. Cookies allow us to increase your security by storing your session ID and helps us monitor single user access. This helps us analyse the usage on the Paw & Partners website.
Paw & Partners use cookies to provide you with a greater website experience. Cookies permit us to increase your security by storing your session ID and helps us monitor single user access. This helps us analyse the usage on the Paw & Partners website.
When you access our site, we may send a "cookie" (which is a small file containing a unique ID number) to your computer. This helps us recognise your information processing system, so we can greet you each time you visit the website without bothering you with a request to register. Cookies also enable us to keep track of the merchandise and services you view so that, if you consent, we can send you news about those products or services. We also use cookies to measure traffic patterns, to determine which areas of our website have been visited/keep track of financial transactions. We use this to research our users’ habits so that we can improve our online products and services. If you do not wish to receive cookies, you can adjust your browser so that your computer does not accept them.
Contacting You
Paw and Partners may contact you to:
- Clarify details about your order.
- Respond to any enquiries you make.
- Provide any information necessary for the operation and security of our site.
If you are new to Paw & Partners we may also contact you to advise of changes to our terms & conditions, services, or new products and promotions.
Email Communications
All members who visit Paw & Partners website can voluntarily sign up for our newsletter. If you no longer want to receive our newsletter at a later date, you can choose to remove yourself from our email marketing communications by following the "unsubscribe" prompt at the bottom of the email.
Links to other Websites
Paw & Partners will provide links to other websites from time to time, where we consider you may be interested in the contents of those sites. We do not endorse any third party sites or their content and we have no control over the conduct of the companies or organisations operating those sites.
Before you disclose any personal information to another site, we advise you to check its terms & conditions, including its privacy and security policies.
More Information
Paw & Partners are committed to dealing quickly and appropriately with any privacy complaints.
If you are concerned, this privacy policy may have been breached or your privacy has been compromised, please email us immediately at [email protected].
You can find more information about our policies for protecting your personal information on our terms and conditions.